This site is intended for a United States audience. Any information you provide, including any personal information, will be transferred to and processed by a computer server located within the U.S.
“Non-personal information” means information that does not permit us to specifically identify you by your full name or similar unique identifying information such as a social security number, member identification number, address or telephone number, demographic user information (gender, height, weight) prescription settings, mask type, referring or prescribing physician, or healthcare monitors. The Company may also monitor account and serial number inputs into the TranSync system.
We may also collect other forms of non-personal information such as what web browsers are used to read our website and what websites are referring traffic or linking to our website. Aggregate and de-identified data regarding website users is also considered non-personal information.
We may use and disclose non-personal information internally unless restricted by this policy or by law. Some examples of the ways we use non-personal information include:
“Personal information” means information that specifically identifies you as an individual, such as your full name, telephone number, e-mail address, postal address, or certain account numbers.
We may use or access personal information for a number of purposes such as:
We may use personal information to contact you, consistent with applicable law, through any contact information you provide through our websites, including any email address, telephone number, cell phone number, text message number, or fax number.
We may share personal information within the Company, with physicians, healthcare providers, and with other companies that we hire to perform services on our behalf, such as technical support agencies. We may combine personal information that you provide us through the TranSync program with other information we have received from you, whether online or offline, or from other sources such as from our vendors. For example, if you have purchased a product or service from us, we may combine personal information you provide through this website with information regarding your receipt of the product or service.
We may share personal information if all or part of the Company is sold, merged, dissolved, acquired, or in a similar transaction.
We may share personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting activities that are illegal, violate our rules, or may be harmful to other visitors.
Your personal information will be stored indefinitely to keep record of information necessary to meet manufacturer-related FDA recalls and government regulatory requests.
This website may permit you to view your visitor profile and related personal information and to request changes to such information. If this function is available, we will include a link on this website with a heading such as “Manage My Profile” or similar words. Clicking on the link will take you to a page (“Manage My Profile or similar words) through which you may review and request changes to your visitor profile and related personal information.
Should you wish to remove your data from the TranSync program please notify Somnetics of your desire to leave the system by email at firstname.lastname@example.org. You must include the serial number of your Transcend device and the name of your device provider.
Information we collect is encrypted and stored on a secure cloud-based server. Due to the nature of the Internet and online communications, we cannot guarantee that any information transmitted online will remain absolutely confidential, and we are not liable for the illegal acts of third parties such as criminal hackers.
Most e-mail, including any e-mail functionality on our site, does not provide a completely secure and confidential means of communication. If you send an e-mail communication to us, it is possible that your e-mail may be accessed or viewed inappropriately by another Internet user while in transit to us. If you wish to keep your information completely private, you should not use e-mail.